Dr. Rock Heyman, UPMC

31 Oct

Dr. Rock Heyman

UPMC Neurology

UPMC Kaufmann Building, 8th floor

What type of medicine does the provider practice?


Would you recommend the provider to others?

Yes! I have seen Dr. Heyman for almost 10 years. With each visit I have felt informed and cared for. He never rushes me and will sometimes spend 45 minutes checking me over, looking at my scans, answering my questions and giving me the most up to date information on my illness. Plus he’s humorous and understanding of the frustrations of the health care system. Sometimes the wait before your appointment can be very long – I’m assuming it’s because he doesn’t rush his other patients, too. Because he is so popular it’s hard to get a visit with him if you aren’t already a patient. And if you are and need to come in more than your yearly, you may have to meet with another doctor or the PA.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?

Dr. Heyman appears to be a white, cis man.

Why did you see this provider?

For my MS.

What was your experience making an appointment with this provider?

I make mine each year a year in advance.

Was the provider affordable?

My medicaid covers everything.

Please describe your experience with the provider:

I feel respected, informed and entertained. All my questions get answered.

Please describe your experience with the provider’s support staff:

With the nurses and people who work at the desk, I also feel respected and informed. Plus, they are nice.

What identities do you have?

Cis-woman, straight-ish, white, smaller sized, chronic illness, middle class background, medicaid, little mobility impairments.

Please describe the accessibility of the practice for you:

very accessible physically. everything up to code. unsure of other needs, like language and braille in the office itself. right on buslines in oakland. big parking garage that you get a $5 ticket for. bike rack inside the parking garage.

Especially good with certain a certain community, special skills, or services?

MS is mostly what i know they can do well….lots of people with visible physical impairments are in their office each time i go.

When was your last visit with this provider?

0-5 months ago




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