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Magee Womens Hospital Breast Imaging Center

7 Nov

UPMC Magee Women’s Hospital
Breast Imaging Center, 3rd Floor
300 Halket St,
Pittsburgh, PA 15213
(412) 641-4700

What type of services does the provider practice?        

Mammogram/Ultrasound

Would you recommend this provider to others?              

Not if you are identifiable (visually, medically, legally, or otherwise) as transgender or visibly gender nonconforming. If you are a cisgender woman it may be fine

When was your last visit with the provider          

 0-5 months ago

Why did/do you see this provider?         

Current thyroid cancer, family history of breast cancer, obgyn wanted chest lumps imaged.

What was/is your experience making an appointment with this provider?           

Called The Office’s Scheduling and the person was nice and it was quick and painless.

Was/is the provider affordable?              

I have Medicare and Medicaid supplementation so I am covered but it is UPMC so you may not be.

Please describe your experience with the provider.       

I have doubted myself multiple times in analyzing this experience but have come to the conclusion that the experience was messed up. My bar for medical care as a trans person is not that high and I left this place feeling embarrassed and ashamed even when I did nothing wrong. I was already very anxious going to this appointment both because I was afraid my cancer had spread and because it was a gendered appointment and I am a transmasculine person who is read as male or very butch. Waiting rooms are always a mess but providers can make all the difference if they know what they are doing.

I was treated differently than all of the people there for imaging and not in a good way. Many of the men in the waiting room were staring at me without shame because they are rude- this is not the hospital’s fault but it was one of the worst gendered waiting room experiences I have had and it is relevant to the rest of the story. The front desk staff was nice to me.

When I was called back I asked to use the restroom and the nurse was visibly bothered by this request. The men’s restroom on the hospital floor was closed for renovations and the one on the floor below had the only stall taken. I have issues with walking far or standing for long, so I could not continue traveling the entire hospital trying to find a bathroom or I would miss my appointment. It was then I started to realize that these people were nervous having a trans person there for imaging and didn’t want the other people to see me.

Once she had me in the mammogram room, she spoke kindly to me and was good at the procedure. I do think she cared about making me comfortable. But, unlike everyone else who was given the chance to change into a robe in a private room, she just told me to undress. I am a person who does not swim without a shirt or really take my shirt off in front of anyone. So, I had to undress in front of her and just stand there for a while, as a trans person, shirtless with no robe. I have never had any medical professional do this (with the exception of pulling my shirt up for ECGs while laying down which is common) and everyone else in the place was wearing a robe.

After a very uncomfortable and awkward mammogram, I thought I would be walked back to the waiting area for imaging which is inside the center, stocked with a kitchen of snacks and drinks to make people waiting more comfortable. Instead, I was taken all the way out to the main waiting room again to do the walk of shame through all of the people wondering why someone like me was getting a mammogram. Again, this did not seem to happen with anyone else I saw and when I went with someone else in the past, none of these things happened with them. I told myself maybe it was just crowded, but this seemed to be a decision made to keep me separate from other patients.

They then brought me in again for my ultrasound, again had me undress in front of them but at least gave me a towel this time to cover myself. I had to wait for a while for the doctor to come in to do the ultrasound. She was again good at the procedure from what I could tell and good at diagnostics, but she was saying judgemental or inappropriate things about past surgeries or medical treatments (assuming everything in my medical history must be because I am trans and also showing ignorance about certain procedures) or asking irrelevant questions like what kind of trans surgeries I want in the future. Doctors do this to me a lot, it is always inappropriate, but this place already felt so uncomfortable it was worse.

When my lumps were found to be visibly benign (thankfully,) she told me to return when I am 40 because only people with higher risk and a family history need to come yearly. I reminded them again that my mother had breast cancer in her early 40s and that I currently have a thyroid cancer recurrence and I was told I AM higher risk. She responded with “oh well, if you’re sure about that age then…” Which seemed dismissive as it is all over my charts and all of the paperwork I filled out.

Trust me, I never want to come back again. Ever. But, I also don’t want (more) cancer. At this point, I am not going to go back in a year. I don’t want to experience this again even with my risk level.

The thing is, this is the longest review I have written on PHB and the only negative one. And it was hard to write because there are so many microaggressions- little things that add up that some people may not think matter. But, they matter. Especially when you are in a scared or vulnerable place in medicine. I don’t know if there is an alternative for trans people who breast/chest screening. I can’t guarantee that you going to another place will be any better even if your insurance allowed it. All I can say is consider bringing someone with you, practice advocating for your needs, and be prepared to possibly feel as if people are treating you like some sort of dangerous person that can’t be around cis women (I imagine trans women would not fare well here either unless they can pass as cis and being trans is not in their medical record.)

 Please describe your experience with the provider’s support staff (if applicable).            

See above.

What identities do you have?    

Queer, trans masculine (DFAB), often pass as gay guy or very butch woman, (mostly invisibly) disabled, mid-30s, average-ish? size with overweight-obese BMI, poverty line social security income, white.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

It’s a women’s hospital but I don’t know which women that is limited to.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

The nurse and doctor were both white cis women of middle age I think.

What did you observe or experience about the accessibility of the practice?       

Magee Womens Hospital has handicapped spaces, mobility scooters, and valet parking (I can’t remember if that is free) and is about a block away from a Forbes Ave bus stop. Some bathrooms are closed for renovation. Some mens rooms have only one stall. Some doors are automated. It tends to have more security than other places because of the maternity ward. Can be more crowded than other hospitals sometimes.

 

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Noedahn Copley-Woods, MD

7 Jun

*This review was given verbally during an event, thus its brevity.

Noedahn Copley-Woods, MD
Magee-Womens Hospital
300 Halket Street
Pittsburgh, PA 15213

copleywoodsn@mail.magee.edu
412-641-4222

Gynecologist. Respectful, good with pronoun usage, was able to address a trans-specific health problem, works well with trans men and older women.

Linda Millbauer/Magee Womancare Associates

5 Sep

Linda Millbauer               

Magee Womancare Associates

Corporate One Office Park

4075 Monroeville Blvd.

Bldg. 2, Suite 330

412-372-6262

It’s associated with UPMC.

What type of medicine does the provider practice?

OB/GYN

Would you recommend the provider to others?

Absolutely. She is incredibly professional and non-judgmental. She makes sure to take her time to explain things and often goes out of her way to make sure things are affordable and necessary. I’ve always walked out of her office feeling calm, prepared and taken care of.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?

Middle aged, white woman. Religion never mentioned.

Why did you see this provider?

Annual checkup and pap smear.

Was the provider affordable?

Yes.

What was your experience making an appointment with this provider?

Calls are returned promptly and visits can be scheduled within a few days.

Please describe your experience with the provider’s support staff:

Lovely and helpful.

What identities do you have?

Myself  I’m a late twenties, queer, poly white woman of an athletic build who has been diagnosed with herpes.

Please describe the accessibility of the practice for you:

Definitely accessible for wheelchairs. Bathrooms are gender neutral.

Especially good with certain a certain community, special skills, or services?

LGBTQ friendly.

When was your last visit with this provider?

0-5 months ago

Dr. Kathleen Carroll, M.D./Western PA Women’s Care

14 Jan

Dr. Kathleen Carroll, M.D.           

Western PA Women’s Care        

Magee-Women’s Hospital Office

(412) 641-6223

300 Halket Street

Suite 5730

Pittsburgh, PA 15213

There are also offices in Wexford and Pleasant Hills.

What type of medicine does the provider practice?

OB/GYN

Would you recommend the provider to others?

Yes, I would absolutely recommend Dr. Carroll, as well as the other staff at the Magee office.

When was your last visit with this provider?

0-5 months ago.

Why did you see this provider?

I wanted a consistent provider to figure out why I was having issues with my BC pills.

What was your experience making an appointment with this provider?

All interactions have been timely and easy.

Was the provider affordable?

I have UPMC insurance and almost everything has been covered. I paid a copay when I went in for STD testing outside of my annual checkup.

Please describe your experience with the provider:

I have been going there for a little over a year and I have always felt respected from the moment I enter the waiting area to the checkout process. Dr. Carroll worked with me to find birth control that worked for me (as I had to try several different medicines and finally decided on the IUD). When my schedule and hers did not match, for the IUD insertion and for STD testing, I saw other doctors. I did not feel judged for my choices. All of the staff I have interacted with have been very courteous and professional. I have had many partners while going to this office and no one has made me feel negative about that. Communication has always been easy. They return voice mails promptly the next day when leaving them outside of office hours.

Please describe your experience with the provider’s support staff:

They have always been supportive and pleasant. When updating my health info from the last visit, the nurse congratulated me on quitting smoking and shared her personal anecdote. It made me feel pleased and appreciated.

What identities do you have?

I am a cis straight female, white, 29, and a little overweight. I am able-bodied and lower middle class.

Please describe the accessibility of the practice for you:

Everything appeared to be accessible in the building. The door the office did not have an automated system and might be a little heavy to open. While gender-neutral, the bathrooms do not have much for support for using the toilet. I did not notice if there was braille, but I would assume the hospital has it. In Oakland, Magee is very close to transit and has parking, I believe at $6/hour. There is also neighborhood parking, but it is permit parking with a time limit..

]

Dr. Draion Burch

8 Jul

** UPDATE: Dr. Burch has moved away from Pittsburgh **

Dr Draion Burch               

Magee Womens Hospital

300 Halket Street

Pittsburgh, PA 15213

(412) 361-3132

Dr Burch has a lot of places he practices other than Magee. Magee is in Oakland but he’s also in East End and other locations.

What type of medicine does the provider practice?

OB/GYN and DO.

Would you recommend the provider to others?

Yes.

Why did you see this provider?

Trans care, chronic pelvic pain, hysterectomy consult, general preventative care.

Was the provider affordable?

I have had both Health America insurance and Medicaid and he accepted both. I’m not sure about uninsured.

Please describe your experience with the provider:

Dr Burch has helped me through really tough stuff with awful insurance companies. He advocates for you in appeals and does peer to peer stuff with insurance doctors author question. He is an extremely out gay man of color and he really cares about women and trans people. He’s easy to talk to and isan advocate for trans people and women so you can let him know your needs if he’s not meeting them.

He is very busy running everything from suboxone clinics to delivering babies at Allegheny county jail and advocating for trans women downtown. Thus he can be hard to get a hold of. But if you stay on him he will do whatever he can to make sure got get what you need.

Please describe your experience with the provider’s support staff:

His staff was really well educated and kind. I didn’t have to give them a 101.

Please describe the accessibility of the practice for you:

Magees hospital is physically accessible and they have valet. East end less so but they have an elevator.

Especially good with certain a certain community, special skills, or services?

Trans, working class and poor, women, people of color, recovering addicts, sex workers, disadvantaged folks, he respects and serves all passionately.  He’s a character. And he cares and is humble.

Additional Information:

Magee Women’s Outpatient Clinic

15 Aug

Magee Women’s Hospital
300 Halket Street
Pittsburgh, PA 15213
1-866-MyMagee

What type of medicine does the provider practice?
OB/GYN

Would you recommend this provider to others?
Yes

Was the provider affordable?
They helped me sign up for the SelectPlan for women and accepted it, plus they helped me to get as many benefits from it as I could. When I started to have insurance again, they accepted my Blue Cross / Blue Shield PPO with no issues.

 Please describe your experience with the provider:
Although there is a rotating staff and I saw a different person each time, it was a much more comfortable and relaxed environment than I had experienced with private OB/GYN practitioners. I felt open to discuss any questions and concerns I had, and was always answered openly, honestly, and in detail.

Please describe your experience with the provider’s support staff:
Receptionists were kind and helpful for scheduling.

Please describle the accessibility of the practice for you:
On public transit lines