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Jesse Gordon/Metro Community Health

7 Jun

*This review was given verbally during an event, thus its brevity.

Jesse Gordon
Metro Community Health Center
1789 S Braddock Ave #410
Pittsburgh, PA 15218
https://metrocommunityhealthcenter.org/
412-247-2310

She addresses what you want her to, you’re in charge. Gave the person info about getting testosterone and gave them time to read it, think about it. Transparent.

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Marie Engberg/Metro Family Practice

7 Jun

*This review was given verbally during an event, thus its brevity.

Marie Engberg
Metro Community Health Center
1789 S Braddock Ave #410
Pittsburgh, PA 15218
https://metrocommunityhealthcenter.org/
412-247-2310

“Super awesome!” Gave the person the informed consent form for hormone therapy so that they could take time and read it over. May be cutting her hours back.

 

Metro Family Practice/Dr. Katherine Homrok

12 Dec

Katherine A. Homrok, M.D.       

Metro Community Health Center           

 1789 S Braddock Ave #410

 Pittsburgh, PA 15218

mchcpgh.org

412-247-2310

 

What type of medicine does the provider practice?        

Family medicine, geriatric medicine.

Would you recommend this provider to others?              

Yes. My experience with this provider is limited, though.

When did you last see this provider?

0-5 months ago.

Why did you see this provider?

I have seen this provider for two annual wellness check-ups. I also saw them when I was having heart palpitations and needed an EKG test (a test that checks for electrical problems with the heart).

What was/is your experience making an appointment with this provider?           

  1. Phone – Most times I’ve had to leave a message but I get a prompt call-back. I was especially grateful for how quickly Metro called me back when I was having an issue and they recommended that I be seen right away.
  2. Patient Portal – Metro has a way to schedule online. I tried to make an appointment online once and it was either confusing or the system wasn’t working well. I ended up scheduling for the wrong time and needed to call to change it. I think it would be useful if it worked better.

Was/is the provider affordable?              

Both Highmark and UPMC PPO have paid for my care at Metro. They serve folks who are uninsured and underinsured.

Please describe your experience with the provider.       

In my experience this doctor takes a holistic, collaborative and conversational approach to care. During every visit I have had with her, she has faced me, made eye contact with me, and carried on a real conversation rather than firing questions at me from a computer. One time when I had a question she drew me a diagram on a piece of paper to show me what she was talking about. It helped me understand her answer so much better. It was a small thing, but it meant a lot for her to take the explanation slowly and help me visualize it. I have felt very comfortable and respected with this provider, and I have never felt rushed or like there was a time limit on my visit (I’m sure there was, but it was never made apparent to me).

Please describe your experience with the provider’s support staff, if applicable.

I’ve found nurses and receptionists to be very friendly and helpful. I’ve discussed medical issues with nurses over the phone a few times and got the information and advice I needed. I didn’t feel rushed.

What identities do you have?    

White, cis-female using she/her pronouns, heterosexual, early 30s.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

They serve folks who are un-insured or under-insured. Metro’s website states they provide expertise in LGBT comprehensive care, HIV care, behavioral health, holistic and integrated care, geriatrics, women’s health, maternity care. This doctor is white and female, the practice is a non-profit, and according to the website some of the doctors are affiliated with Forbes Regional Hospital and UPMC Shadyside.

What did you observe or experience about the accessibility of the practice?       

Parking is free and the building is accessible by public transit. The office is a few floors up and there is an elevator.

Metro Family Practice/Dr. Katherine Homrok

12 Dec

Dr. Katherine Homrok

Metro Family Practice

Braddock Ave.

Next to Edgewood Town Center

412-247-2310

What type of medicine does the provider practice?        

Family Practice.

Would you recommend this provider to others?              

 Yes.

When was your last visit with the provider          

0-5 months ago.

Why did/do you see this provider?         

 Primary care.

What was/is your experience making an appointment with this provider?           

It may take a few days to get an appointment after the initial one (which may take longer).

Was/is the provider affordable?              

They accepted my insurances – I had Highmark before… UPMC now.

Please describe your experience with the provider.       

I feel listened to at appointments.  I appreciate that Dr. Homrok has sent me to other good doctors if she does not know the answers.

I felt like my questions and concerns were listened to and addressed as thoroughly as possible.

 Please describe your experience with the provider’s support staff (if applicable).            

The method of entry and support is sometimes confusing (color teams for doctors, but not always used). The staff is no different that other support staff I have encountered.  Good days and bad days depending on how busy it is.  (I used to work in a medical office, so I am not too hard on staff for bad days – the job is tough).

What identities do you have?    

White, 40-year old, employed, queer woman.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

LGBTQ-friendly is all I have seen/heard.

What did you observe or experience about the accessibility of the practice?       

It is close to the busway. Wheelchair accessible. Plenty of free parking. Gender-neutral bathroom.

Metro Family Practice

17 Aug

Provider name
Unknown

Practice name
Metro Family Practice

Address, Pittsburgh, PA zip
1789 S. Braddock Ave. #410
Pittsburgh, PA 15218

Phone
412-247-2310

Website
metrofamilypractice.org

What type of medicine does the provider practice?
General practitioner, illness, dermatology, OB/GYN, health screenings

Would you recommend the provider to others?
Yes

Why did you see this provider?
I was looking into having mole removal

Was the provider affordable?
Yes, for me the provider was affordable. I do not have insurance and they did not ask me to pay for the first visit, where some moles were removed or an office fee.  On the second visit, i was also not charged for an office visit but was charged for the mole removal.

Please describe your experience with the provider:
What struck me about the Dr. was that he was made eye contact when i was talking and listened to my descriptions of my moles and concerns without seeming anxious to move on.  He also shared personal stories upon my asking him about his day and also was careful about my body and letting me know how he was going to navigate the gown and get access to my moles.  He shared information with me about moles and what may be problematic and what is not.

Please describe your experience with the provider’s support staff:
I think Doctor’s offices are dismal places, that said, i was treated as a number in the waiting room.  Upon being weighed and led to my room, the non-warm manner but not cold manner of the nurse was familiar and normal to me. It was fine.

Please describe the accessibility of the practice for you:
It was far for me to travel, especially in the winter and difficult to navigate by bus (2 busses to get there).  The layout was fine, the bathroom i used was a single stall. I don’t remember thinking about mobility impairments at the time, the halls may have been narrow.

Especially good with certain a certain community, special skills, or services?
N/A

Additional Information:

Dr. Martin Seltman

15 Aug

Provider name

Dr. Martin Seltman

Practice name

Metro Family Practice

Practice location/contact info

1789 S. Braddock Ave. #410 Pittsburgh PA 15218 412-247-2310 http://www.metrofamilypractice.org/

What type of medicine does the provider practice?

Family Practice

Would you recommend the provider to others?

Yes

Why did you see this provider?

Provides hormones for trans-people

Was the provider affordable?

Yes. They have a sliding scale that is very affordable.

Please describe your experience with the provider named above:

Amazing doctor- very kind, respectful, and helpful.

Please describe your experience with the provider’s support staff:

Queer-friendly, and usually very helpful and polite.

Please describe the accessibility of the practice for you:

A lot of buses run nearby, not sure about wheelchair accessibility. The hours can be a little hard to navigate.

Tell us if the provider or practice is especially good with a certain community, has special skills or services:

LGBTQ-friendly, provides low cost care and hormones