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Noedahn Copley-Woods, MD

7 Jun

*This review was given verbally during an event, thus its brevity.

Noedahn Copley-Woods, MD
Magee-Womens Hospital
300 Halket Street
Pittsburgh, PA 15213

copleywoodsn@mail.magee.edu
412-641-4222

Gynecologist. Respectful, good with pronoun usage, was able to address a trans-specific health problem, works well with trans men and older women.

Jesse Gordon/Metro Community Health

7 Jun

*This review was given verbally during an event, thus its brevity.

Jesse Gordon
Metro Community Health Center
1789 S Braddock Ave #410
Pittsburgh, PA 15218
https://metrocommunityhealthcenter.org/
412-247-2310

She addresses what you want her to, you’re in charge. Gave the person info about getting testosterone and gave them time to read it, think about it. Transparent.

Susan Cherian/Psychologist

7 Jun

*This review was given verbally during an event, thus its brevity.

Susan Cherian
Psychologist
7455 Church St, Pittsburgh, PA 15218

(412) 242-5052

Respectful, open, works with sexual abuse survivors.

 

Patty Delaney/Nuin Center

7 Jun

*This review was given verbally during an event, thus its brevity.

Patty Delaney
Therapist
Nuin Center
5655 Bryant Street
Pittsburgh, PA 15206
773.865.3354
delaneyplcsw@gmail.com

Chill, gentle, nice gender therapist.

Dr. Xenia Borue, MD/Full Spectrum Psychiatry

7 Jun

*This review was given verbally during an event, thus its brevity.

Dr. Xenia Borue, MD
5877 Commerce St #216, Pittsburgh, PA 15206
(412) 345-1159

http://fspsychiatry.com/

Psychiatrist/Counselor. LGBT-friendly. Transitioning guidance, works with people on the autism spectrum. Moving to Millvale in June. Person had a good experience with this provider.

Mike Marshal

7 Jun

*This review was given verbally during an event, thus its brevity.

Mike Marshal
Gender Therapist
412-246-5663

Person had a good experience with Mike. Sees people under 21 free of charge.

Marie Engberg/Metro Family Practice

7 Jun

*This review was given verbally during an event, thus its brevity.

Marie Engberg
Metro Community Health Center
1789 S Braddock Ave #410
Pittsburgh, PA 15218
https://metrocommunityhealthcenter.org/
412-247-2310

“Super awesome!” Gave the person the informed consent form for hormone therapy so that they could take time and read it over. May be cutting her hours back.

 

Charles Esposito, LPC

12 May

Provider name: Charles Esposito, LPC
Practice name: Wisdom Within Counseling LLC
Address: 401 Shady Ave Ste C107 Pittsburgh, PA, 15206
Phone: (412) 357-4197
Website:
https://therapists.psychologytoday.com/rms/name/Wisdom+Within+Counseling,+LLC_Pittsburgh_Pennsylvania_184997

What type of services does the provider practice?        

 Mental Health

Would you recommend this provider to others?              

 Yes. Good communicator (scheduling and payments), nice office space, comfortable sharing about his own experience but doesn’t dominate the conversation, good at connecting things mentioned in previous visits to current visit, calm presence, has a lot of varied experience and technique to draw from, good at suggesting things withing being imposing, affirming of queer/trans experience, willing to get philosophical – develops interesting conversation.

When was your last visit with the provider          

 0-5 months ago

Why did/do you see this provider?         

 Feeling depressed and anxious. Looking for a provider who I could see during a very stressful time and also for maintenance.

What was/is your experience making an appointment with this provider?           

 Contacted through Psychology Today. Then connected over the phone to set up an initial appointment. I get email reminders about my appointments and sometimes communicate via text message.

Was/is the provider affordable?              

 I have UPMC insurance. We worked out a payment fee for each visit. The fee has only changed by $2 since starting (over 10 or so sessions). Someone else handles billing, so a couple times I got a bill for a slightly different amount, but that didn’t affect how much I paid. He’s okay with me paying in cash or check. Would be easier to pay with a card.

Please describe your experience with the provider.       

 I like seeing a counselor who identifies as gay. I like that he is ready to draw from a range of experiences, because my needs feel different during every session. I like that he takes good notes and follows back up on previous things said. I feel like he is paying attention. I enjoy being in the office space – decorations are thoughtful and there is natural light. He always offers me a glass of water. I stated that i ramble a lot and sometimes need to be redirected and he took that feedback and does in fact help me stay on track and not just gloss over feelings. He has validated my feelings about difficult family relationships in a way I haven’t really allowed myself to see before.

 Please describe your experience with the provider’s support staff (if applicable).            

 There are some other providers that meet in the same office. I haven’t interacted with them much at all.

What identities do you have?    

 30, queer, trans, man, white, insured

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

 He is fluent in Spanish (and Italian I think), sees a lot of patients of different faiths, LGBTQ-friendly

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

 He is white, gay, grew up catholic, an artist, taught Spanish and Italian

What did you observe or experience about the accessibility of the practice?       

 The office is on the first floor of an accessible office building. There is an accessible gender neutral restroom on the same floor but not in the office itself. The office restroom is single-occupancy and not gendered.

Additional Information:

 

Dr. Mary Pat Friedlander

12 May

Provider name: Mary Pat Friedlander
Practice name: Lawrenceville Family Health
Address: Butler St. at 40th St., Pittsburgh PA 15201

Phone: 412-622-7343
Website: http://findadoc.upmc.com/PhysicianBioQuery.aspx?EPCDID=4537

What type of medicine does the provider practice?

Primary Care, Gynecology

Would you recommend the provider to others?

Yes. She doesn’t know much about alternative health, but Dr. Friedlander is very respectful, is a very good communicator, is a great listener. She trusts me and helps me with what I say I need without getting into any power struggles. She treats me like I’m the expert about my own body and yet shares helpful information and insights.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?

She’s white, middle aged, seems straight but seems very open and respectful. Don’t know how far her knowledge of eg LGBTQ or Black communities extends.

Why did you see this provider?

Check up, get answers to some questions.

What was your experience making an appointment with this provider?

Easy to make an appointment.

Was the provider affordable?

It’s a UPMC community health center so they take all forms of UPMC insurance and medical assistance. I think they still have a social worker that can get people signed up for reduced care but I’m not positive of that.

Please describe your experience with the provider:

Easy to get prescriptions and referrals, answers all questions thoroughly and without rushing, she’s also great at gyne exams (she teaches interns how to do them respectfully and properly). I always feel good when I leave visits with her.

Please describe your experience with the provider’s support staff:

Nurses respond really well and promptly to calls to the nurse’s line. They really help communication with the doctors.

What identities do you have?

White, 50s, female, queerish, don’t have physical disability, lower income, body not particularly big or small.

Please describe the accessibility of the practice for you:

Clinic seems very physically accessible. On bus line, free parking. Didn’t see any Braille, didn’t see signs for interpreters, didn’t notice materials in other languages but they may be around. I THINK they have the bathrooms as one room with both gender signs on it.

When was your last visit with this provider?

0-5 months ago

 

 

Dr. Emily Ketterer

13 Apr

Provider name: Dr. Emily Ketterer
Practice name: UMPC St. Margret Lawrenceville Family Health Center
Address, Pittsburgh, PA zip: Located at 40th and Butler next door to the Rite Aid3937 Butler St.
Pittsburgh, PA 15201

Phone: 412-622-7343
Website:  http://stmargarets.familymedicine.pitt.edu/person/emily-ketterer-md

What type of medicine does the provider practice?        

Family Practice/ Psychiatrist

Would you recommend this provider to others?              

 Yes

When was your last visit with the provider          

0-5 months

Why did/do you see this provider?

She is my PCP and helps me navigate lots of different things.

What was/is your experience making an appointment with this provider?           

 Its been getting a little more difficult lately, but she can see people at other sites.

Was/is the provider affordable?              

 Yes. They accept all insurances and I have MA

Please describe your experience with the provider.       

 Dr. Ketterer is interested and respecting. She is a feminist and happy to share that part of herself. She is trained in both family medicine and psychiatry which I found helpful. She is very efficient and reads records carefully. The wait is never long.

 Please describe your experience with the provider’s support staff (if applicable).            

Everyone is pleasant and quick.  

What identities do you have?    

I am a cys-gendered, white, queer, able bodied, college educated, english speaking, 29 year old.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

 I don’t know.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

 White English speaking women.

What did you observe or experience about the accessibility of the practice?       

 Very accessible as far as I could tell.

Additional Information:

 I would recommend seeing this doctor if you need a solid PCP and a psychiatrist. I think she is 4th year resident, so I am not sure how long she will be staying.

Larry Moreland/UPMC Arthritis and Autoimmunity Center

20 Dec

Larry Moreland

UMPC Arthritis and Autoimmunity Center

Falk Medical Building

3601 Fifth Ave.

Suite 2B

Pittsburgh, PA 15213

You go in the front and right up the strairs and the office is to the left.

What type of medicine does the provider practice?        

Rheumatology.

Would you recommend this provider to others?              

 Yes. I very much liked the ALL the office staff. It was a great experience.

When was your last visit with the provider          

0-5 months ago.

Why did/do you see this provider?         

I was being scanned for autoimmune diseases.

What was/is your experience making an appointment with this provider?           

I think Dr. Moreland is hard to get into see, but there are other Doctors in the office. I had to make the 1st appointment two months out, which was fine because I wasn’t in a rush.

Was/is the provider affordable?              

 They made sure that my insurance would cover all costs.

Please describe your experience with the provider.       

 Dr. Moreland was kind. He didn’t say much, or give me much information, but that was okay with me as I had done a lot of research.

 Please describe your experience with the provider’s support staff (if applicable).            

 All the staff were amazing. They seemed to be happy and supportive of each other and the patients.

What identities do you have?    

 White, cis-gendered, queer, lady, middle class, able bodied, college educated.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

People in pain and maybe without being able to figure out what is causing it. Dr. Moreland wanted to help me find the best answers he could and affirmed my choices. 

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

White man, that’s all I know. 

What did you observe or experience about the accessibility of the practice?       

 There were patients with a variety of accessibility needs that seemed to be attended to. Wheelchair accessible. I am not sure about parking, but there aren’t bike racks out front.

Metro Family Practice/Dr. Katherine Homrok

12 Dec

Katherine A. Homrok, M.D.       

Metro Community Health Center           

 1789 S Braddock Ave #410

 Pittsburgh, PA 15218

mchcpgh.org

412-247-2310

 

What type of medicine does the provider practice?        

Family medicine, geriatric medicine.

Would you recommend this provider to others?              

Yes. My experience with this provider is limited, though.

When did you last see this provider?

0-5 months ago.

Why did you see this provider?

I have seen this provider for two annual wellness check-ups. I also saw them when I was having heart palpitations and needed an EKG test (a test that checks for electrical problems with the heart).

What was/is your experience making an appointment with this provider?           

  1. Phone – Most times I’ve had to leave a message but I get a prompt call-back. I was especially grateful for how quickly Metro called me back when I was having an issue and they recommended that I be seen right away.
  2. Patient Portal – Metro has a way to schedule online. I tried to make an appointment online once and it was either confusing or the system wasn’t working well. I ended up scheduling for the wrong time and needed to call to change it. I think it would be useful if it worked better.

Was/is the provider affordable?              

Both Highmark and UPMC PPO have paid for my care at Metro. They serve folks who are uninsured and underinsured.

Please describe your experience with the provider.       

In my experience this doctor takes a holistic, collaborative and conversational approach to care. During every visit I have had with her, she has faced me, made eye contact with me, and carried on a real conversation rather than firing questions at me from a computer. One time when I had a question she drew me a diagram on a piece of paper to show me what she was talking about. It helped me understand her answer so much better. It was a small thing, but it meant a lot for her to take the explanation slowly and help me visualize it. I have felt very comfortable and respected with this provider, and I have never felt rushed or like there was a time limit on my visit (I’m sure there was, but it was never made apparent to me).

Please describe your experience with the provider’s support staff, if applicable.

I’ve found nurses and receptionists to be very friendly and helpful. I’ve discussed medical issues with nurses over the phone a few times and got the information and advice I needed. I didn’t feel rushed.

What identities do you have?    

White, cis-female using she/her pronouns, heterosexual, early 30s.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

They serve folks who are un-insured or under-insured. Metro’s website states they provide expertise in LGBT comprehensive care, HIV care, behavioral health, holistic and integrated care, geriatrics, women’s health, maternity care. This doctor is white and female, the practice is a non-profit, and according to the website some of the doctors are affiliated with Forbes Regional Hospital and UPMC Shadyside.

What did you observe or experience about the accessibility of the practice?       

Parking is free and the building is accessible by public transit. The office is a few floors up and there is an elevator.

Darrell Philips, LCSW, MBA

12 Dec

Darrell Phillips, LCSW, MBA         

Psychological & Counseling Center, Inc.,

1824 Murray Avenue, Suite 304

Pittsburgh, PA 15217

412.327.2189

phillipscounseling@gmail.com

 

What type of medicine does the provider practice?        

Therapy/counseling.

Would you recommend this provider to others?              

 Yes! Yes! Darrell is a wonderful therapist. He is empathetic, transparent, good at setting and respecting boundaries, LGBTQQIA-aware (he identifies as a gay male, himself), as well as sensitive to issues of social justice. He also is knowledgeable about and practices multiple psychotherapeutic modalities, from psychodynamic psychotherapy to cognitive-behavioral therapy, etc., so he can tailor his methods to the changing needs of his client. I have experienced this in my sessions with him. He also informs the client of what method he’s using and what diagnosis he’s treating, and empowers them to learn from him as well as choose the focus of the sessions.

When did you last see this provider?

0-5 months ago.

What was/is your experience making an appointment with this provider?           

It is very easy to make appointments with Darrell. He responds promptly and has a lot of availability–including evenings.

Was/is the provider affordable?              

Yes. He accepts my insurance, which is UPMC, and does not charge a co-pay. I’m not sure what other insurance he accepts. There was a period when I was insecure about whether I’d have health insurance, and he told me not to worry about it financially, and that my continued care was the most important thing, so I assume he would be open to a sliding scale rate or a payment plan, but I’m not sure.

Please describe your experience with the provider.       

My experience with this provider has been extremely positive. I have always felt respected, comfortable, and validated with Darrell. I am a white cis woman in my late 20s whose sexual orientation is fluid. Darrell has been great at identifying and navigating the intersections and disparities between the different aspects of our respective identities, and using these qualities as productive therapeutic tools. I feel comfortable asking any question that arises, as well.

What identities do you have?    

White, fluid sexual orientation, late 20s, tall and slim, cis woman, female, able-bodied, middle-class.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

LGBTQ-friendly, experienced working with trauma/sexual assault survivors, trained in social work and is socially-conscious (regarding race, class, etc.) Darrell is a black gay cis man in his late 40s and is very open with me about his own struggles as well as privilege resulting from these identities.

What did you observe or experience about the accessibility of the practice?       

Darrell’s office is wheelchair accessible via elevator. I believe there’s braille on the elevator signage. I don’t know about parking–I take the bus and the office is in Squirrel Hill. The office is very accessible via public transportation. He has another office in Oakland which is also accessible via public transportation. I believe it is wheelchair accessible. Neither office building has gender-neutral restrooms, though. I’m not sure about interpreters. It seems that all signage is in English only, as well.

UPMC Gastroenterology/Dr. Savreet Sarkaria

12 Dec

UMPC- Gastroenterology           

Dr. Savreet Sarkaria

Shadyside Medical Building

5200 Centre Ave.

Suite 409

Pittsburgh, PA 15232

(412) 623-3105

 

What type of medicine does the provider practice?        

Gastroenterology.

Would you recommend this provider to others?              

 Yes.

When was your last visit with the provider          

0-5 months ago.

Why did/do you see this provider?         

 Chrone’s screening.

What was/is your experience making an appointment with this provider?           

It took two months to get in.

Was/is the provider affordable?              

They took my insurance.

Please describe your experience with the provider.       

She was open minded. She asked lots of questions and shared information freely. She was really open to my thoughts and experiences.

 Please describe your experience with the provider’s support staff (if applicable).            

They were all great.

What identities do you have?    

White, cis, woman, english speaking.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

Talks openly about being Indian American and a woman.

UPMC Mercy Voice Center/Dr. Libby J. Smith

12 Dec

Dr. Libby J. Smith DO

UPMC Mercy Voice Center

University Ear, Nose & Throat Specialists — Mercy Hospital

Building D, Suite 2100

1400 Locust Street

Pittsburgh, PA 15219

412-232-3687

What type of medicine does the provider practice?        

Otolaryngology (Ear, Nose, Throat) Specific to Voice Issues

Would you recommend this provider to others?              

 Yes, absolutely.

When was your last visit with the provider          

0-5 months ago.

Why did/do you see this provider?         

 Breathing, speaking, swallowing issues due to unilateral vocal fold paralysis after nerve damage from thyroid cancer surgery.

What was/is your experience making an appointment with this provider?           

My surgeon made the first appointment and other appointments are kind of hard to make unless you make them at the office because UPMC’s system often redirects people to the call center and the call center is really confused about ENTs because there are so many sub specialties. Best ways to get an appointment- message the office through the myupmc.com portal, have your doctor call, or make an appt in person

Was/is the provider affordable?              

UPMC for You Medicaid has me covered but proceed with caution due to all of the feuding.

Please describe your experience with the provider.       

I had to have multiple tests done that were either really uncomfortable or painful including a scope through my nose and down my throat and 2 EMGs where wires were stuck in my neck to test nerve function. Dr. Smith is very direct which I REALLY appreciate. Some doctors had been downplaying the severity of this complication- assuring me everything was fine (when none of it is) and she is just straight up honest. Your nerve doesn’t work and there is only a 5% chance it ever will again.

Even though she is direct she is still really kind and caring. She has to either be family (LGBTQ) or have loved ones who are. She has been kind about trans stuff (though she randomly started using different pronouns at my last visit, but I think it’s because staff was switching them around during my last EMG and that sucked). She lets me ask a million questions and she really knows her stuff. She also gave me a bunch of options and really seemed to believe that my choices were important and the best for me to make.

TL;DR: Direct, honest, caring, intelligent, and helpful with really uncomfortable testing procedures.

 Please describe your experience with the provider’s support staff (if applicable).            

There are a lot of residents, students, and researchers in this place so there are often a LOT of people in the room at times which can be intimidating. I like being part of teaching and research because I am a weird person with a complicated case and I hope it will help future people with complicated struggles. But, it can be tough when there are more people and more possibilities for them to mess everything up.

One of her residents was the first doctor to ever ask my preferred pronouns, the nursing staff is SO KIND and comforting. The front desk staff is nice (but usually busy it’s a busy office.)

What identities do you have?    

Trans (read as different genders all the time), Queer, DFAB, disabled and unable to work, mid-30s, chubby, poor, white, very small support system.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

They have a transgender specific vocal and respiratory therapist and while I never really wanted vocal coaching for trans issues, they have scheduled me with her which is nice; they know what trans people are but I’m not sure how educated the staff is on the whole aside from being nice, people with a LOT of different medical issues come there and a variety of ages and abilities       White, female, DO, maybe lgbtq- knowledgeable about trans/queer stuff, most of the staff was white people though.

What did you observe or experience about the accessibility of the practice?       

 Mercy hospital has free parking for the 1st 3 hours, most doors, including many restroom doors, are sensor operated and automatic, elevators are accessible, it is a religious hospital but no one has confronted me with anything religious aside from there being some jesus pics in the hallway, the doors to the voice center office are NOT automatic unfortunately, it is not a super far walk from the garage elevator, to the hallway, to the elevator in the hospital, to the office.

Mercy hospital is on Forbes ave bus lines.

I am not sure about language, Deaf/Hoh accessibility.