Tag Archives: neurology

Robert G. Kaniecki, MD

15 Jun

Provider name: Robert G. Kaniecki, MD
Practice name: The University of Pittsburgh Headache Center
Address, Pittsburgh, PA zip: The University of Pittsburgh Headache Center, University Center
120 Lytton Ave.,Suite 3, Pittsburgh, PA 15213
Office Phone: (412) 647-9494

What type of medicine does the provider practice?        

 Neurologist specializing in migraine and other headaches

Would you recommend this provider to others?              


When was your last visit with the provider          

 0-5 months ago

Why did/do you see this provider?         

Chronic Migraines

What was/is your experience making an appointment with this provider?           

 Called the office and they made one. Originally he was booked until November (8 month wait,) but there was an opening in May they were able to give me. This place is in very high demand so there is a ridiculous wait to get in there.

Was/is the provider affordable?              

 I have Medicare and Medicaid which they take. UPMC has financial aid for the uninsured. I guess the rest depends on your income and insurance because it’s a UPMC facility.

Please describe your experience with the provider.       

 I was very pleased and impressed with this office. The waiting room has very little light and no TV blaring like so many awful rooms do. The low light may be a barrier for some with vision barriers but it is a great asset for most migraine sufferers. Dr Kaniecki himself called me and took me back and did my entire assessment and exam. This was my first appointment and he did everything (very unusual for a doctor to put in that much effort not have nurses do most of the work.)

He listened well and also redirected me when needed (I can go off topic because I have a thousand health problems.) He is very experienced and educated in his field and explained things to me in ways I understood. He spent a long time with me, gave me handouts, let me ask questions. He also was respectful to me in general and if he was thrown by me being a weird looking tattooed trans person wearing a “Black Lives Matter” shirt, he didn’t show it. My PCP referred me and he tends to do a decent job picking trans-friendly doctors most of the time. He was able to ease my mind about some neurological/cognitive/memory problems I have been having (reversible and due to medication.) Because of my intersecting health conditions and medications, my issue is not a simple fix and I do have to accept that there may not be a perfect solution. But, I have faith that if someone walked in and migraine was their only problem, he could probably greatly reduce or even eliminate them in that person. He was understanding about how I had to make tough choices about a medication that may help one condition but worsen migraine and vice versa.

When I left there was someone I am pretty sure was family (as in LGBTQ) who did my check out (I say that both because of how they looked and how they interacted with and “saw” me) so that was nice to see. And parking was free.

 Please describe your experience with the provider’s support staff (if applicable).            

 The only staff I interacted while there were the front desk woman who was very nice and polite and the person who did my checkout at the end. Before the appointment I received a call asking if I got a new patient packet and if not, to come in early and a separate call the day of to ask me to confirm my appointment. That was odd because I had already confirmed it but it was no big deal. All of the staff I saw were white.

What identities do you have?    


White, transmasculine (on low dose T about 5 years, read as male a lot by general hetero public until I start talking or they stare at me long enough, read as female on the phone, cannot bind or have surgeries due to health conditions and also don’t really identify with being a man, so I have complicated relationships with trying to “pass,”) Queer, average to “overweight” size, semi invisibly disabled except for slight limp and sometimes wearing braces, younger than people expect for a disabled person (35 and look younger to some,) fair amount of tattoos, poverty level social security income but have a savings account with SSD back pay that gives me more financial freedom than many people at my income level have.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.         

I don’t know about any of this but he DID seem to be serious about believing in fibromyalgia, sensitive nervous systems, and other things than many doctors- especially men- dismiss as hysteria. So, I would say he’s probably more friendly to populations with those kind of diagnoses. Dr Seltman (my PCP, trans specialized) referred me to him so he probably sees some regular queer and trans clients and might have more experience than average though I can’t say for sure.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?      

Pretty sure judging by his office and photos, he is a white, cisgender, married (to a woman,) guy with children.

What did you observe or experience about the accessibility of the practice?       

As I mentioned before, the waiting room was designed to be more headache friendly- low light, no noise, signs asking people not to use their cellphones (though two people still were.) The garage is right under the place which is very convenient not having to walk far from the car, but it was under construction and is a bit of a mess to get through. There is an elevator from the garage with automatic doors but once you get up to the office the door is not automatic. Parking is 100% validated/free when you leave the office with the ticket they give you. The waiting room is small but I think may be big enough to navigate with wheels if someone gets the door. The staff I made the appointment with did ask if I had any accessibility needs. There are two gendered restrooms down the hall. The men’s room has two stalls but I did not see a changing table. For bus riders, it is about a block away from 5th ave in Oakland where a bunch of buses let off. I forgot to look for braille on the placards. Signs are all in English that I saw.





Dr. Rock Heyman, UPMC

31 Oct

Dr. Rock Heyman

UPMC Neurology

UPMC Kaufmann Building, 8th floor

What type of medicine does the provider practice?


Would you recommend the provider to others?

Yes! I have seen Dr. Heyman for almost 10 years. With each visit I have felt informed and cared for. He never rushes me and will sometimes spend 45 minutes checking me over, looking at my scans, answering my questions and giving me the most up to date information on my illness. Plus he’s humorous and understanding of the frustrations of the health care system. Sometimes the wait before your appointment can be very long – I’m assuming it’s because he doesn’t rush his other patients, too. Because he is so popular it’s hard to get a visit with him if you aren’t already a patient. And if you are and need to come in more than your yearly, you may have to meet with another doctor or the PA.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?

Dr. Heyman appears to be a white, cis man.

Why did you see this provider?

For my MS.

What was your experience making an appointment with this provider?

I make mine each year a year in advance.

Was the provider affordable?

My medicaid covers everything.

Please describe your experience with the provider:

I feel respected, informed and entertained. All my questions get answered.

Please describe your experience with the provider’s support staff:

With the nurses and people who work at the desk, I also feel respected and informed. Plus, they are nice.

What identities do you have?

Cis-woman, straight-ish, white, smaller sized, chronic illness, middle class background, medicaid, little mobility impairments.

Please describe the accessibility of the practice for you:

very accessible physically. everything up to code. unsure of other needs, like language and braille in the office itself. right on buslines in oakland. big parking garage that you get a $5 ticket for. bike rack inside the parking garage.

Especially good with certain a certain community, special skills, or services?

MS is mostly what i know they can do well….lots of people with visible physical impairments are in their office each time i go.

When was your last visit with this provider?

0-5 months ago