Tag Archives: primary care

Dr. Emily Ketterer

13 Apr

Provider name: Dr. Emily Ketterer
Practice name: UMPC St. Margret Lawrenceville Family Health Center
Address, Pittsburgh, PA zip: Located at 40th and Butler next door to the Rite Aid3937 Butler St.
Pittsburgh, PA 15201

Phone: 412-622-7343
Website:  http://stmargarets.familymedicine.pitt.edu/person/emily-ketterer-md

What type of medicine does the provider practice?        

Family Practice/ Psychiatrist

Would you recommend this provider to others?              

 Yes

When was your last visit with the provider          

0-5 months

Why did/do you see this provider?

She is my PCP and helps me navigate lots of different things.

What was/is your experience making an appointment with this provider?           

 Its been getting a little more difficult lately, but she can see people at other sites.

Was/is the provider affordable?              

 Yes. They accept all insurances and I have MA

Please describe your experience with the provider.       

 Dr. Ketterer is interested and respecting. She is a feminist and happy to share that part of herself. She is trained in both family medicine and psychiatry which I found helpful. She is very efficient and reads records carefully. The wait is never long.

 Please describe your experience with the provider’s support staff (if applicable).            

Everyone is pleasant and quick.  

What identities do you have?    

I am a cys-gendered, white, queer, able bodied, college educated, english speaking, 29 year old.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

 I don’t know.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

 White English speaking women.

What did you observe or experience about the accessibility of the practice?       

 Very accessible as far as I could tell.

Additional Information:

 I would recommend seeing this doctor if you need a solid PCP and a psychiatrist. I think she is 4th year resident, so I am not sure how long she will be staying.

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Metro Family Practice/Dr. Katherine Homrok

12 Dec

Katherine A. Homrok, M.D.       

Metro Community Health Center           

 1789 S Braddock Ave #410

 Pittsburgh, PA 15218

mchcpgh.org

412-247-2310

 

What type of medicine does the provider practice?        

Family medicine, geriatric medicine.

Would you recommend this provider to others?              

Yes. My experience with this provider is limited, though.

When did you last see this provider?

0-5 months ago.

Why did you see this provider?

I have seen this provider for two annual wellness check-ups. I also saw them when I was having heart palpitations and needed an EKG test (a test that checks for electrical problems with the heart).

What was/is your experience making an appointment with this provider?           

  1. Phone – Most times I’ve had to leave a message but I get a prompt call-back. I was especially grateful for how quickly Metro called me back when I was having an issue and they recommended that I be seen right away.
  2. Patient Portal – Metro has a way to schedule online. I tried to make an appointment online once and it was either confusing or the system wasn’t working well. I ended up scheduling for the wrong time and needed to call to change it. I think it would be useful if it worked better.

Was/is the provider affordable?              

Both Highmark and UPMC PPO have paid for my care at Metro. They serve folks who are uninsured and underinsured.

Please describe your experience with the provider.       

In my experience this doctor takes a holistic, collaborative and conversational approach to care. During every visit I have had with her, she has faced me, made eye contact with me, and carried on a real conversation rather than firing questions at me from a computer. One time when I had a question she drew me a diagram on a piece of paper to show me what she was talking about. It helped me understand her answer so much better. It was a small thing, but it meant a lot for her to take the explanation slowly and help me visualize it. I have felt very comfortable and respected with this provider, and I have never felt rushed or like there was a time limit on my visit (I’m sure there was, but it was never made apparent to me).

Please describe your experience with the provider’s support staff, if applicable.

I’ve found nurses and receptionists to be very friendly and helpful. I’ve discussed medical issues with nurses over the phone a few times and got the information and advice I needed. I didn’t feel rushed.

What identities do you have?    

White, cis-female using she/her pronouns, heterosexual, early 30s.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

They serve folks who are un-insured or under-insured. Metro’s website states they provide expertise in LGBT comprehensive care, HIV care, behavioral health, holistic and integrated care, geriatrics, women’s health, maternity care. This doctor is white and female, the practice is a non-profit, and according to the website some of the doctors are affiliated with Forbes Regional Hospital and UPMC Shadyside.

What did you observe or experience about the accessibility of the practice?       

Parking is free and the building is accessible by public transit. The office is a few floors up and there is an elevator.

Metro Family Practice/Dr. Katherine Homrok

12 Dec

Dr. Katherine Homrok

Metro Family Practice

Braddock Ave.

Next to Edgewood Town Center

412-247-2310

What type of medicine does the provider practice?        

Family Practice.

Would you recommend this provider to others?              

 Yes.

When was your last visit with the provider          

0-5 months ago.

Why did/do you see this provider?         

 Primary care.

What was/is your experience making an appointment with this provider?           

It may take a few days to get an appointment after the initial one (which may take longer).

Was/is the provider affordable?              

They accepted my insurances – I had Highmark before… UPMC now.

Please describe your experience with the provider.       

I feel listened to at appointments.  I appreciate that Dr. Homrok has sent me to other good doctors if she does not know the answers.

I felt like my questions and concerns were listened to and addressed as thoroughly as possible.

 Please describe your experience with the provider’s support staff (if applicable).            

The method of entry and support is sometimes confusing (color teams for doctors, but not always used). The staff is no different that other support staff I have encountered.  Good days and bad days depending on how busy it is.  (I used to work in a medical office, so I am not too hard on staff for bad days – the job is tough).

What identities do you have?    

White, 40-year old, employed, queer woman.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

LGBTQ-friendly is all I have seen/heard.

What did you observe or experience about the accessibility of the practice?       

It is close to the busway. Wheelchair accessible. Plenty of free parking. Gender-neutral bathroom.

UPMC Shadyside Family Health Ctr./Dr. Dennis Stull

12 Dec

Stull, Jarvis, and Spinola Internal Medicine Associates – UPMC

Dr. Dennis Stull
Shadyside Family Health Center

5215 Centre Ave.

Suite 100

Pittsburgh, PA 15232

(412) 623-6200

What type of medicine does the provider practice?        

Primary care – internal medicine.

Would you recommend this provider to others?              

 Yes. Dr. Stull has been my Primary Care Physician for 6 years and overall I have had a good experience.

When was your last visit with the provider          

0-5 months ago.

Why did/do you see this provider?         

Primary care.

What was/is your experience making an appointment with this provider?           

 It did not take long to schedule an appointment. Scheduling was easy.

Was/is the provider affordable?              

 I am on medicaid and they accepted my insurance.

Please describe your experience with the provider.       

He is very friendly and respectful. He has primarily helped me with mental health treatment, specifically helping me find an anti-depressant that has worked well for me. For other issues however, I have found that he is quick to offer drugs as a solution to most problems, when they could probably be solved with changes in diet or other more holistic solutions. He could definitely be more aware of LGBTQ issues and has made assumptions about my sexuality that are annoying. 

 Please describe your experience with the provider’s support staff (if applicable).            

The support staff has been great. 

What identities do you have?    

 White, queer, cis-gendered man, upper middle class background, struggle with mental health issues.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

 Dr. Stull is a white man.