Tag Archives: transgender

Stacy Lane/Central Outreach Wellness Center

12 Dec

Dr. Stacy Lane
Central Outreach Wellness Center
127 Anderson St #101
Pittsburgh, PA 15212
(412) 515-0000
https://www.centraloutreach.com/

 

What type of medicine does the provider practice?        

Trans and HIV care

Would you recommend this provider to others?              

I wouldn’t recommend Stacy Lane to anyone who is nonbinary or otherwise looking to transition in less traditional ways. I am aware that many of her patients love her, and that she has done a lot in Pittsburgh for trans women of color. That does not make her a good fit for everyone though, and I think people have the right to know that. I have never used her as a doctor due to comments she made in a newspaper interview around Caitlyn Jenner’s transition. “The Bruce to Caitlyn transition is a great benefit to the community. While it shows the visibility of someone people identify with through the (“Keeping Up with the Kardashians”) show or Olympics, more than 99 percent of transgender people don’t have the resources he has. I love that she is a good-looking woman and even people who aren’t supportive of the transgender community can’t say she is bad looking. Although you don’t know what’s been photoshopped.” I find that to be super misogynistic, and I find the implications around standards of attractiveness to make the world actively less safe for nonbinary people and trans folks who don’t want to or can’t pass. http://triblive.com/aande/moreaande/8485780-74/jenner-caitlyn-bruce

When was your last visit with the provider          

Haven’t seen her because I find her public comments to be triggering.

 

What identities do you have?    

Nonbinary, transmasculine, white.

 

 

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Dr. Lorelei Grunwaldt/Children’s Hospital

12 Dec

 

Dr. Lorelei Grunwaldt
Pediatric Plastic Surgery
Children’s Hospital of Pittsburgh of UPMC
4401 Penn Ave.
3rd Floor
Pittsburgh, PA 15224
(412) 692-8650
http://www.chp.edu/find-a-doctor/service-providers/lorelei-grunwaldt-112743

 

What type of medicine does the provider practice?        

Top surgeon. Pediatric plastic surgeon.

Would you recommend this provider to others?              

I’d absolutely recommend her to transmasculine people who are eligible for keyhole top surgery. She and her staff are very nice. Her scheduler even took care of getting insurance to preapprove and pay for my surgery! I saw Dr. Grunwaldt once before my surgery and she spent time answering my many questions and showed me results photos. Everyone at the hospital the day of my surgery was respectful to both my partner and I. My scarring isn’t visible, the contour of my chest is good, and everything healed smoothly. Because she’s local, I’ve been able to have multiple follow up appointments, which most folks who have top surgery can’t do because they need to travel for it. I’m in my mid thirties and was able to go to her, so don’t be discouraged that she operates out of Children’s and is generally pediatric.

When was your last visit with the provider          

0-5 months ago

Why did/do you see this provider?         

I saw her for top surgery (double mastectomy, keyhole method)

What was/is your experience making an appointment with this provider?           

Her scheduler is super nice and responsive. You can get her direct line and email.

Was/is the provider affordable?              

She’s out of UPMC, so they take UPMC insurance.

Please describe your experience with the provider.       

I was very comfortable, and felt respected and validated

 Please describe your experience with the provider’s support staff (if applicable).            

They’re great too.

What identities do you have?    

White, transmasculine, nonbinary, queer, able bodied, thin

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

Trans friendly. Will do top surgery for minors, which not everyone will.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

White, cis woman. I believe straight but am not sure.

What did you observe or experience about the accessibility of the practice?       

At Children’s Hospital, so very accessible.

Additional Information:

 

 

Magee Womens Hospital Breast Imaging Center

7 Nov

UPMC Magee Women’s Hospital
Breast Imaging Center, 3rd Floor
300 Halket St,
Pittsburgh, PA 15213
(412) 641-4700

What type of services does the provider practice?        

Mammogram/Ultrasound

Would you recommend this provider to others?              

Not if you are identifiable (visually, medically, legally, or otherwise) as transgender or visibly gender nonconforming. If you are a cisgender woman it may be fine

When was your last visit with the provider          

 0-5 months ago

Why did/do you see this provider?         

Current thyroid cancer, family history of breast cancer, obgyn wanted chest lumps imaged.

What was/is your experience making an appointment with this provider?           

Called The Office’s Scheduling and the person was nice and it was quick and painless.

Was/is the provider affordable?              

I have Medicare and Medicaid supplementation so I am covered but it is UPMC so you may not be.

Please describe your experience with the provider.       

I have doubted myself multiple times in analyzing this experience but have come to the conclusion that the experience was messed up. My bar for medical care as a trans person is not that high and I left this place feeling embarrassed and ashamed even when I did nothing wrong. I was already very anxious going to this appointment both because I was afraid my cancer had spread and because it was a gendered appointment and I am a transmasculine person who is read as male or very butch. Waiting rooms are always a mess but providers can make all the difference if they know what they are doing.

I was treated differently than all of the people there for imaging and not in a good way. Many of the men in the waiting room were staring at me without shame because they are rude- this is not the hospital’s fault but it was one of the worst gendered waiting room experiences I have had and it is relevant to the rest of the story. The front desk staff was nice to me.

When I was called back I asked to use the restroom and the nurse was visibly bothered by this request. The men’s restroom on the hospital floor was closed for renovations and the one on the floor below had the only stall taken. I have issues with walking far or standing for long, so I could not continue traveling the entire hospital trying to find a bathroom or I would miss my appointment. It was then I started to realize that these people were nervous having a trans person there for imaging and didn’t want the other people to see me.

Once she had me in the mammogram room, she spoke kindly to me and was good at the procedure. I do think she cared about making me comfortable. But, unlike everyone else who was given the chance to change into a robe in a private room, she just told me to undress. I am a person who does not swim without a shirt or really take my shirt off in front of anyone. So, I had to undress in front of her and just stand there for a while, as a trans person, shirtless with no robe. I have never had any medical professional do this (with the exception of pulling my shirt up for ECGs while laying down which is common) and everyone else in the place was wearing a robe.

After a very uncomfortable and awkward mammogram, I thought I would be walked back to the waiting area for imaging which is inside the center, stocked with a kitchen of snacks and drinks to make people waiting more comfortable. Instead, I was taken all the way out to the main waiting room again to do the walk of shame through all of the people wondering why someone like me was getting a mammogram. Again, this did not seem to happen with anyone else I saw and when I went with someone else in the past, none of these things happened with them. I told myself maybe it was just crowded, but this seemed to be a decision made to keep me separate from other patients.

They then brought me in again for my ultrasound, again had me undress in front of them but at least gave me a towel this time to cover myself. I had to wait for a while for the doctor to come in to do the ultrasound. She was again good at the procedure from what I could tell and good at diagnostics, but she was saying judgemental or inappropriate things about past surgeries or medical treatments (assuming everything in my medical history must be because I am trans and also showing ignorance about certain procedures) or asking irrelevant questions like what kind of trans surgeries I want in the future. Doctors do this to me a lot, it is always inappropriate, but this place already felt so uncomfortable it was worse.

When my lumps were found to be visibly benign (thankfully,) she told me to return when I am 40 because only people with higher risk and a family history need to come yearly. I reminded them again that my mother had breast cancer in her early 40s and that I currently have a thyroid cancer recurrence and I was told I AM higher risk. She responded with “oh well, if you’re sure about that age then…” Which seemed dismissive as it is all over my charts and all of the paperwork I filled out.

Trust me, I never want to come back again. Ever. But, I also don’t want (more) cancer. At this point, I am not going to go back in a year. I don’t want to experience this again even with my risk level.

The thing is, this is the longest review I have written on PHB and the only negative one. And it was hard to write because there are so many microaggressions- little things that add up that some people may not think matter. But, they matter. Especially when you are in a scared or vulnerable place in medicine. I don’t know if there is an alternative for trans people who breast/chest screening. I can’t guarantee that you going to another place will be any better even if your insurance allowed it. All I can say is consider bringing someone with you, practice advocating for your needs, and be prepared to possibly feel as if people are treating you like some sort of dangerous person that can’t be around cis women (I imagine trans women would not fare well here either unless they can pass as cis and being trans is not in their medical record.)

 Please describe your experience with the provider’s support staff (if applicable).            

See above.

What identities do you have?    

Queer, trans masculine (DFAB), often pass as gay guy or very butch woman, (mostly invisibly) disabled, mid-30s, average-ish? size with overweight-obese BMI, poverty line social security income, white.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

It’s a women’s hospital but I don’t know which women that is limited to.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

The nurse and doctor were both white cis women of middle age I think.

What did you observe or experience about the accessibility of the practice?       

Magee Womens Hospital has handicapped spaces, mobility scooters, and valet parking (I can’t remember if that is free) and is about a block away from a Forbes Ave bus stop. Some bathrooms are closed for renovation. Some mens rooms have only one stall. Some doors are automated. It tends to have more security than other places because of the maternity ward. Can be more crowded than other hospitals sometimes.

 

Noedahn Copley-Woods, MD

7 Jun

*This review was given verbally during an event, thus its brevity.

Noedahn Copley-Woods, MD
Magee-Womens Hospital
300 Halket Street
Pittsburgh, PA 15213

copleywoodsn@mail.magee.edu
412-641-4222

Gynecologist. Respectful, good with pronoun usage, was able to address a trans-specific health problem, works well with trans men and older women.

Jesse Gordon/Metro Community Health

7 Jun

*This review was given verbally during an event, thus its brevity.

Jesse Gordon
Metro Community Health Center
1789 S Braddock Ave #410
Pittsburgh, PA 15218
https://metrocommunityhealthcenter.org/
412-247-2310

She addresses what you want her to, you’re in charge. Gave the person info about getting testosterone and gave them time to read it, think about it. Transparent.

Patty Delaney/Nuin Center

7 Jun

*This review was given verbally during an event, thus its brevity.

Patty Delaney
Therapist
Nuin Center
5655 Bryant Street
Pittsburgh, PA 15206
773.865.3354
delaneyplcsw@gmail.com

Chill, gentle, nice gender therapist.

Dr. Xenia Borue, MD/Full Spectrum Psychiatry

7 Jun

*This review was given verbally during an event, thus its brevity.

Dr. Xenia Borue, MD
5877 Commerce St #216, Pittsburgh, PA 15206
(412) 345-1159

http://fspsychiatry.com/

Psychiatrist/Counselor. LGBT-friendly. Transitioning guidance, works with people on the autism spectrum. Moving to Millvale in June. Person had a good experience with this provider.

Mike Marshal

7 Jun

*This review was given verbally during an event, thus its brevity.

Mike Marshal
Gender Therapist
412-246-5663

Person had a good experience with Mike. Sees people under 21 free of charge.

Marie Engberg/Metro Family Practice

7 Jun

*This review was given verbally during an event, thus its brevity.

Marie Engberg
Metro Community Health Center
1789 S Braddock Ave #410
Pittsburgh, PA 15218
https://metrocommunityhealthcenter.org/
412-247-2310

“Super awesome!” Gave the person the informed consent form for hormone therapy so that they could take time and read it over. May be cutting her hours back.

 

Dr. Matthew Holtzman//Hillman Cancer Center

5 Apr

Dr. Matthew Holtzman
Hillman Cancer Center
UPMC Cancer Pavilion
Division of Surgical Oncology
Fourth Floor Suite 420
5150 Centre Avenue
Pittsburgh, PA 15232
412-692-2852

 

What type of medicine does the provider practice?        

 Surgical oncologist

Would you recommend this provider to others?              

Yes. Dr. Holtzman is very personable. He helped me understand my pathology report and the surgery I was going to have, and took time to answer me and my family’s many questions. I realize that if you need to see a surgical oncologist choices are pretty limited, so I’m mainly writing this to ease your fears around the doctor piece if you find yourself in that situation and are queer/trans.

When was your last visit with the provider          

 0-5 months ago

Why did/do you see this provider?         

 Melanoma

What was/is your experience making an appointment with this provider?           

 Everything was fast. My appointment was 4 days after I called.

Was/is the provider affordable?              

I don’t think any surgical oncologists are affordable, and I don’t know Hillman’s policies for low-income and uninsured folks. However, he did say that he would help me fight a weird anesthesia bill I got if needed.

Please describe your experience with the provider.       

I’m white, transmasculine though only read as male about 75% of the time, mid thirties, have a female partner, slim. He wasn’t weird about me being trans. We didn’t discuss it with that word but we did talk about me being on testosterone. He used male pronouns, and also ordered a pregnancy test (standard before any surgery for folks with a uterus and good care.) Nice to my partner and involved her in conversations.       

 What identities do you have?    

White, transmasculine though only read as male about 75% of the time, mid thirties, have a female partner, slim, middle class, able-bodied.          

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

White, cis, straight male in his forties.

What did you observe or experience about the accessibility of the practice?       

Hillman is very accessible. Valet parking. Gender neutral bathrooms once you’re back where the exam rooms are.

 

Leah Helou//UPMC Mercy Voice Center

5 Apr

Leah Helou
UPMC Mercy Voice Center
UPMC Mercy Hospital Building D, Suite 2100
1400 Locust Street Pittsburgh, PA 15219
Phone: 412-232-3687
Fax: 412-232-8488

 

What type of medicine does the provider practice?        

Voice and Respiratory Therapy 

Would you recommend this provider to others?

Yes              

 When was your last visit with the provider          

0-5 months ago

Why did/do you see this provider?         

Voice and breathing issues stemming from nerve paralysis after thyroidectomy, but also other voice issues 

What was/is your experience making an appointment with this provider?           

I see two other doctors at this place so I usually make the appointments with the front desk or online at the myupmc.com portal

Was/is the provider affordable?              

UPMC type of Medicaid covers unlimited sessions, not sure about other insurances, I assume OOP is expensive but UPMC does have financial aid

Please describe your experience with the provider.       

Leah is very pleasant and knowledgeable. Vocal and respiratory coaching is really intimate and she is good at helping me feel at ease. She also is the founder of the UPMC transgender voice training program so- even though I was not seeking transgender vocal coaching- it was nice to have a provider I was more likely to be safe with as a trans person. She is good at tailoring things to work for you and good at understanding relationships between (what some cultures separate into) mind and body.  

 Please describe your experience with the provider’s support staff (if applicable).            

Front desk at this place is always really nice and helpful towards me.

What identities do you have?    

Transgender, transmasculine, queer, white, (somewhat invisibly) disabled, medium to chubby in size, goth/punk looking, mid 30s, poverty line disability income

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

trans and queer people

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

I think she is a white cisgender woman but I don’t know anything else about her. She seems to have lefty politics based on who she’s into creating spaces for.

What did you observe or experience about the accessibility of the practice?       

Mercy hospital has a garage that is free for the first 2 hours and paid after that. There are usually handicapped spots open on at least one of the levels (usually more). There is a walkway to the hospital on level D of the garage that I prefer because it is close to elevators. It has automated doors. The Voice center is right across from the purple elevator once you take it up to the 2nd floor. Many doors are automated but the door to the voice center itself is not I do not think. There are two single stall gender neutral restrooms in the waiting room. There is braille on some signage in the hospital. Mercy is about a block up from forbes and 5th where many buses run. There are always wheelchairs near the walkway from the garage and I assume it is ok to grab one and use one when needed. There is also a staff person at a desk when you first come in from the walkway if you have questions.

 

Dr. Michael Lucke/Lupus Center of Excellence

17 Feb

Dr. Michael Lucke

Lupus Center of Excellence

Located in West Penn Hospital in Bloomfield

(412) 578-1152 for Lupus Center of Excellence

 

What type of medicine does the provider practice?        

Rheumatologist

Would you recommend this provider to others?              

I would recommend Dr. Lucke wholeheartedly. He’s a very good listener which feels rare in a MD, he keeps up to date on current research in his field, and he’s generally pleasant and caring.

When was your last visit with the provider          

 0-5 months ago

Why did/do you see this provider?         

Pain, autoimmune disorder, ankylosing spondylitis

What was/is your experience making an appointment with this provider?           

They’re very busy, so appointments can take a while which was challenging when my health issues were still undiagnosed/untreated. It’s less of an issue now for regular maintenance appointments, since I can make them well in advance.

I’ve had some very poor experiences with the office in terms of timeliness and completion/communication of things like insurance authorizations, test results, and prescriptions, and actually filed a formal complaint at one point. Phone contact has been up and down; there have been periods where it has been extremely difficult to reach anyone or it’s taken days on end to get a response, and other periods where they’ve been more accessible. Hopefully this is improving, but it was extremely frustrating when I was still trying to get a diagnosis.

Was/is the provider affordable?              

My Highmark insurance made it very affordable, and the doctor has been helpful in suggesting ways to make my extremely-expensive maintenance medication more affordable.

Please describe your experience with the provider.       

I’m queer, white, and transmasculine/genderqueer. I read as male and use he/him pronouns, but I opted not to come out as trans to this provider as I didn’t consider it relevant. Dr. Lucke has always been perfectly respectful and appropriate, and he’s fully aware that I’m queer, but I think he probably doesn’t know that I’m trans, so I can’t really speak to that. That said, I think he’d probably be fine if I did come out to him. He’s very kind and conscientious compared to most docs I’ve experienced, he’s an excellent listener, he’s very patient and willing to answer all questions and concerns. I don’t ever feel brushed off, and he shows that he cares about his patients. Overall I’m extremely pleased with him as a doctor.

 Please describe your experience with the provider’s support staff (if applicable).            

 They’ve all been very polite and friendly. No bad experiences.

What identities do you have?    

White, queer, young, transmasculine, college-educated. I am largely able-bodied, but experience occasional periods of disability when I have flare-ups of my autoimmune disease.

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

Unsure 

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

Dr. Lucke is a white male, his staff is mostly white and Black women.

What did you observe or experience about the accessibility of the practice?       

The office is within a hospital, so the building is fairly accessible with ramps, elevators, etc. I believe there is braille on the placards, but I don’t recall for sure. The hospital is accessible via many bus lines (86, 87, 54, 64), and there’s a parking garage or street parking.

Dr. Ryan J. Soose/UPMC Mercy (UPMC Mercy – Division of Sinonasal Disorders and Allergy)

17 Feb

Dr. Ryan J. Soose

UPMC Mercy (UPMC Mercy – Division of Sinonasal Disorders and Allergy)

1400 Locust St. Bldg. D, Suite 2100

Pittsburgh, PA 15219

Office Phone: (412) 232-3687

 

What type of medicine does the provider practice?        

Otolaryngology/Ear Nose & Throat Doctor specializing in Sleep Disorders

Would you recommend this provider to others?              

 Yes

When was your last visit with the provider          

0-5 months ago

Why did/do you see this provider?         

Multiple Sleep Problems

What was/is your experience making an appointment with this provider?           

It was difficult because I didn’t have a name at first and my rheumatologist told me to see any ENT, but each ENT has a specification, and I had to deal with UPMC central scheduling not understanding all of those specifications. I had to wait many months for an appointment with this guy because he sees a lot of patients and first appointments take more time. Now that I am in the system and have his name, appointments are easy to make on myupmc.com. 

Was/is the provider affordable?              

I am on medicaid UPMC so I do not pay anything for specialists. Uninsured or folks without insurance that covers UPMC would not find this affordable. Insured may depending on coverage.

Please describe your experience with the provider.       

This guy is extremely thorough, knowledgeable, and a good listener. He knows a lot about sleep disorders and neurological issues on top of ENT issues. I have had sleep problems since I was a child that have often been dismissed or ignored by doctors until recently. He not only took them seriously but was able to discover the (neurological) issue with sleep studies. He also went the extra mile- my sleep data was weird and he had something like 4 different specialists analyze the data to make sure they agreed with his finding. He gave me multiple options and multiple possible explanations for issues as well as ruled out apnea. Note for trans people: I never told him preferred pronouns (it is tiring and I often don’t have the energy) so he used pronouns matching my gender marker on my medical forms, not my gender. If pronouns are important to you, make sure you tell them or remind them if they don’t match your gender marker. Folks in this office have told me they welcome the correction. UPMC Mercy’s ENT department is my favorite doctors office for this and other reasons.

 Please describe your experience with the provider’s support staff (if applicable).            

Staff was nice. He had a couple of students/residents in the room that he was teaching while he saw me. I don’t mind this because I like contributing to education and research so that my population is better represented. The staff at this place are always really nice to me. I see multiple providers here.

What identities do you have?    

white, 34 years old, trans masculine but my gender is read in different ways all the time by people, butch, queer, disabled, working class but not working, chubby, tattoos

Tell us if the provider or practice is especially good with a certain community, has special skills or services.           

I know this office does voice therapy and coaching for trans people so they are familiar with having trans people in their office and waiting room. And their doctors are highly specialized in various fields.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?               

White guy. Not sure of anything else.

What did you observe or experience about the accessibility of the practice?       

This hospital has free parking for 3 hours and is about 1 block away from Forbes where many buses stop. There is an elevator in the garage and a walkway into the hospital from one of the floors. Many doors are electronically operated in the hospital but the ENT office itself is not. The office waiting room has 2 gender neutral single stall restrooms and a water fountain. I think many signs at UPMC have braille. As far as some of my hospital experiences go, average amount of walking to get from my car to the office. The elevator is close to the garage walkway and the elevator opens right in front of the ENT office.

UPMC Presbyterian Radiology

5 Dec

UPMC Presbyterian Radiology Department        

Multiple Providers

UPMC Presbyterian Hospital in Oakland.

Radiology department is near the main entrance and up an escalator/elevator.

What type of medicine does the provider practice?

Nuclear

Would you recommend the provider to others?

Yes, with a few comments- see below.

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?

I read most as white except front desk woman who was Black and second physician I saw who was Asian. About even number of men and women. Variety of age ranges. That was the most I could gather.

Why did you see this provider?

Treatment and full body scans for radioiodine uptake for thyroid cancer.

What was your experience making an appointment with this provider?

My endocrinology nurse at Falk clinic got my availability and made the appointments for me since it was a 5 day ordeal and they do that for everyone.

Was the provider affordable?

UPMC so depends on your insurance unfortunately. (Note from PHB: you may be able to apply for UPMC financial assistance.)

Please describe your experience with the provider:

They were extremely thorough in explaining the procedures, precautions, and methodology and answered all my questions. It was nice to have things repeated because I have a bad memory.

There was some switching between providers of how they addressed my gender. I choose not to talk about being trans unless I have to because providers generally mess things up no matter what. So I was gendered male and (more often) female and no one checked in. This is 100% business as usual and not unique to this facility. Pretty much everywhere I go doesn’t notice all of the things in my chart. If misgendering is very stressful for someone, I can’t say good or bad how this facility would respond to corrections. If any of them disliked me for being queer looking, I didn’t notice.

My main gripe about this department was repeated statements of “”we don’t care about animals here. This is a human hospital.”” When I asked repeatedly how to protect the animals that live with me. Some folks did give me an answer but it was somewhat dusmissive even though they were wonderful and thorough with my personal needs. (Radioactive iodine requires isolation of all bodily fluids and contact within 6 feet for 5 days). I told them this in my review that I do not think it is too much to ask for a radiology department to read some of the veterinary literature out there about animals treated with radioactive iodine (which mammals are at least.) I read some and I’m sure they would be better equipped to understand it than I am. ”

Please describe your experience with the provider’s support staff:

The waiting room has a fish tank and a bunch of loud TVs but the woman who was at the front desk all days was awesome. The nurses, techs, physicians, residents, and physicist were all very kind to me and answered all of my questions.

What identities do you have?

Transmasculine but non-passing much of the time esp in medical situations, butch, queer, (mostly invisibly) disabled, poor, chubby (“obese” according to my bmi and medical charts), white person.

Please describe the accessibility of the practice for you:

This hospital has valet parking otherwise parking in the garage involves a block or so walk with part of a hill. Parking is 5 dollars with validation. People who take a bus would have to walk up a steep hill from 5th ave or I think there is a shuttle in front of Falk clinic (on 5th across from a bus stop) that regularly drives people up the hill.

The inside of the hospital was fairly physically accessible. Most things were automated except I believe the bathroom doors had to be pulled/pushed open. The halls are wide but crowded. There are escalators and elevators.

There was a coffee/snack area right outside the radiology waiting room and bottled water available in the waiting room. Waiting room was loud with lots of TVs. Bathrooms were close to the waiting room and the scanner and radiation medication rooms. Hallway bathrooms were gendered and multi stall, inside the facility- all gender and single stall.

Especially good with certain a certain community, special skills, or services?

I think these folks are average and not specialized with any group. Proceed with caution.

When was your last visit with this provider?

0-5 months ago

Additional Information:

Full body scan requires laying still for 45+ minutes. Room is dark and has TV projecting a sky view on the ceiling.

Frances Southwick/East End Community Health

5 Sep

Frances Southwick         

East End Community Health Center       

117 N Negley Ave

Pittsburgh, PA 15206

(412) 404-4000

(in East Liberty/Garfield, right at the corner of Penn & Negley)

 

What type of medicine does the provider practice?

Family Practice (Osteopath).

Would you recommend the provider to others?

Yes. She is very thorough and gentle and open-minded

What can you share about this provider’s identities and/or the practice’s affiliations that may be important to their clients?

She is a lesbian. And she’s also a writer. She wrote a book called “Prognosis: Poor,” a  memoir that addresses the medical training process in the U.S. (I haven’t read it!)

Why did you see this provider?

General health.

Was the provider affordable?

I have UPMC insurance, but I’m pretty sure they take everything. They are a community health center which means they focus on low-income folks.

What was your experience making an appointment with this provider?

The front desk staff are friendly and  appointments are usually available in the next week or two..

Please describe your experience with this provider:

I am a transman and she was very comfortable and knowledgeable about trans issues and didn’t make a big deal about it when that wasn’t why I was seeing her.

She was very helpful with finding me referrals to other providers who would be sensitive to gender stuff.

Please describe your experience with the provider’s support staff:

They’ve always been great.

What identities do you have?

Gender queer, queer, white.

Especially good with certain a certain community, special skills, or services?

This particular dr is lgbtq friendly. I spotted at least one staff member who was family. Not sure about other drs or staff.

When was your last visit with this provider?

6-12 months ago